Bali Complete Tour

• Any chargeable services utilized in the hotel, and mentioned in the inclusion section.
• Gala Dinner (24 Dec, 25 Dec, 31 Dec, 14 Feb, any additional date) is additional until mentioned in the quote.
• Christmas Dinner and New Year Dinner are mandatory in most of the hotels.
• Any expense which are done for personal entertainment.
• Flight Tickets/Train Ticket until unless not specified above.
• Camera Charges, and Tip at different sites and restaurants.
• Additional Charges in case of Late Night (Post 8:00 PM) and Early Morning (Pre 6:00 AM) Picks up and Drops. (Not Informed during the itinerary discussions)

Domestic Travel

• 50% of the total package cost for the confirmation.
• Remaining Amount to be paid 30 Days Before the travel date

International Travel

• Payment Policy will vary wrt (Though it would be communicated before booking otherwise domestic payment policy will be applicable.)
  • Hotel (In case Hotels booked are Non-Refundable, respective amount will be collected to book the hotel.)
  • Visa
  • Flights
  • Inclusions

Resort Cancellation Charges

• Each Resort has different cancellation policy.
• Even though company common cancellation policies are illustrated below, yet Resort Cancellation Policy will override company cancellation policy.
• Please confirm Resort Cancellation Policy before remitting the token amount.

Land Package Cancellation Charges

• More than 30 Days before Travel - 13% of the total Package cost. 
  • Note Hotel /Cruise /Ferry cancellations/ retentions would be additional to the service charges of Cancellation.
• More than 15 Days and Less than 30 days Before Travel – 50% of the Package cost.
• Less than 15 Days / No Show – 100% of the Package cost.
• Travel Dates Between Dec 10 - Jan 20 – 100% of the Package cost (No cancellation entertained at this time)
   

Flight Cancellation Charges

• Individual Airline's and respective tickets have Cancellation Policy printed. Respective Cancellation Policy will be applicable in every case.

Cancellation Due to Visa Rejection

• If Visa is rejected, Visa Fees would not be refunded as it is not refunded to us.
• Cancellation charges will be applicable as per the terms defined above.

• Applicable only In case of Genuine Reason for Postponing the trip with Valid documents. Postponement would not be possible within a week of travel dates.
• Credit for Maximum 9 months would be Provided.
• Any Cancellation charges(Cruise/Flight/vehicle cancellation & Hotel Retention) would be deducted from the credit amount.
• Rate Differences (It could be any amount great than or equal to ZERO), as per the new travel date, would be additional at the time of booking.
• Company's Service Charges would be Zero.
• A traveler can change the destination and increase/decrease/change the travelers, however minimum package cost must be equal/higher to postponed package cost.
• A traveler can allow other traveler to use the credits  before expiry.
• Any confirmed postponed trip, can not be cancelled/refunded further for any known and unknown reasons. If you are not a frequent traveler, please request cancellation only.
• Coordinate with Airline Flight changes/amendments/cancellations/credit-shell.
• In case of postponement, dates must be informed minimum 45 days before travel.

Operational Hurdles

• Temple Entry – The driver-guide will park, escort you, queue for tickets, and provide them within 15–30 minutes, depending on crowd levels.
• Upgraded Tickets – Base category tickets are included; pay extra for upgrades.
• Photo Points – Popular spots may have wait times of 1.5–2.5 hours due to heavy crowds.
• Pool Villas – Resorts with pool villas are located away from Ubud’s bustling areas.
• Water Sports – Activity durations vary, with some lasting just 2–3 minutes.

Visa & Travel Documents

• Visa on Arrival (VOA) – Available for most nationalities at IDR 500,000 (~$35) for 30 days (extendable once).
• Passport Validity – Must be valid for at least 6 months from the date of entry.
• Return Ticket – Immigration may ask for proof of onward travel.
• Travel Insurance – Highly recommended for medical emergencies and delays.
• Transit Visa – Confirm requirements in advance to avoid last-minute issues.
• Emergency Contact – Indian Embassy, Jakarta: +62 21 522 8739 | cons.jakarta@mea.gov.in

Nyepi (Balinese Day of Silence) – Avoid Traveling

• Date: Varies (Hindu Saka New Year, usually in March).
• What Happens: No flights, shops, internet, or vehicles. Tourists must stay inside accommodations. Airports & businesses remain closed for 24 hours.
• Travel Tip: Book a hotel that provides meals & entertainment during Nyepi.

Currency & Payments

• Currency – Indonesian Rupiah (IDR).
• Payments – Cards are accepted, but cash is needed for markets & taxis.
• Money Exchange – Use authorized counters; avoid street exchangers.

Local Transport & Connectivity

• Scooter Rental – Requires an international driving license; drive cautiously.
• SIM Card – Buy at airport or stores (Telkomsel / XL Axiata) for ~IDR 200,000 (₹1,000) with 15GB+ data.

Cultural Etiquette & Local Laws

• Temple Dress Code – Cover shoulders & knees; sarongs are available for rent.
• Respect Balinese Customs – Avoid touching people’s heads, as it's considered sacred.

Tourist Scams & Safety Tips

• Fake Money Exchangers – Count your money carefully.
• Donation Scams – Beware of “friendly locals” asking for money.
• Motorbike Rentals – Take photos of the bike before renting to avoid false damage claims.

Flights to Bali

• No Direct Flights from India – Common layovers via Singapore, Kuala Lumpur, Bangkok, Vietnam, Dubai.
• Book Early – Flight prices are high; book 2–3 months in advance for deals.
• Layovers – Ensure 2–3 hours for smooth transit & immigration.
• Baggage – Budget airlines may charge extra for checked luggage.

Packing Essentials

• Flip-flops & Shoes – Ideal for beaches & temple visits.
• Rain Jacket/Umbrella – Needed during the rainy season (Oct–Mar).
• Sunscreen & Mosquito Repellent – Essential for outdoor activities.
• Reusable Water Bottle – Tap water isn’t drinkable; use bottled/mineral water.
• First Aid Kit & Medications – Carry necessary medicines.

Do’s & Don’ts

Do’s:

• Respect local customs and traditions.
• Dress modestly at temples and wear a sarong.
• Carry enough Indonesian Rupiah for daily expenses.
• Use a power adapter (Type C & F, 230V).

Don’ts:

• Avoid stepping on Canang Sari (offerings) placed on the ground.
• Do not wear revealing outfits in temples.
• Littering is strictly prohibited.
• Avoid touching people's heads, as it is considered disrespectful.
• Bargain politely without being aggressive.

Major Festivals & Their Impact on Tourism

• Nyepi (Day of Silence) – Complete shutdown of Bali for 24 hours (no flights, internet, or outdoor activities).
• Galungan & Kuningan – Celebrates the victory of Dharma over Adharma (shops may close temporarily).
• Saraswati Day – Dedicated to knowledge & wisdom (schools may be closed).
• Purnama & Tilem (Full Moon & New Moon) – Special temple ceremonies occur every month.
• Bali Arts Festival (June–July) – A great time to experience Balinese culture.
• Bali Kite Festival (July–Aug) – A must-see for photographers & culture lovers.
• Nyebur Laut (Ocean Cleansing Ceremony) – Best observed at Tanah Lot & Sanur Beach.

• We operate purely as a service provider and coordinate services as per the confirmed itinerary.
• Driver duty hours: 9:00 AM – 7:00 PM. A day is calculated from 00:00 to 23:59 (Calendar Day). If night driving is requested (8:00 PM – 6:00 AM), the driver must be given a minimum 8-hour rest. A ₹400–500/night allowance may apply. Night driving is neither recommended nor included in the package.
• Vehicle Usage: Vehicles operate strictly as per the confirmed itinerary (point-to-point). Additional pickups, drops, or usage beyond the itinerary will be chargeable. Vehicles will only travel on roads considered safe by the driver, irrespective of Google Maps.
• Air Conditioning: AC may not function in hilly regions or when the vehicle is stationary.
• Vehicle Type: Standard Innova vehicles are generally 10–12 years old. Guests seeking a newer vehicle should opt for an Innova Crysta.
• Parking: Parking charges are included only once for sightseeing attractions. Parking at hotels, malls, cinemas, markets, or similar places is not included.
• Hotels: Check-in/out timings vary by hotel (generally between 10:00 AM and 2:00 PM). Early check-in and late checkout are subject to hotel availability and policies.
• Changes & Availability: Trip dates, hotels, or itinerary may change based on availability. Any additional cost due to such changes shall be borne by the guest. Extending or shortening a confirmed trip may not always be possible.
• Unused Services: No refund will be provided for unused hotel stays, sightseeing, transport, or other services for any reason.
• Cancellations & Force Majeure: We are not responsible for cancellations, delays, or itinerary changes caused by weather, natural calamities, political disturbances, strikes, festivals, traffic, flight cancellations/rescheduling, overbooking, road closures, entry restrictions, or other force majeure events. Such situations may attract 100% cancellation charges from hotels, transporters, and other service providers.
• Sightseeing: Museums and monuments may remain closed on national holidays or for maintenance. No compensation or refund will be provided for missed visits due to such closures.
• Vehicle Confirmation: Vehicle details will be shared before confirmation. Any preference or objection should be communicated before booking.
• Personal Belongings: Guests are solely responsible for their belongings. We are not liable for any lost or forgotten items.
• Insurance: We strongly recommend purchasing comprehensive travel insurance to protect against last-minute cancellations, medical emergencies, and other unforeseen events.
• Jurisdiction: Any dispute related to the booking, payment, voucher, refund, or services shall be subject to the jurisdiction of the company's registered office. If no objection is raised within 48 hours of receiving the voucher, it shall be deemed accepted along with these terms and conditions.