Andaman Tour - P3 with Havelock Excursion

• Any chargeable services utilized in the hotel, and mentioned in the inclusion section.
• Gala Dinner (24 Dec, 25 Dec, 31 Dec, 14 Feb, any additional date) is additional until mentioned in the quote.
• Christmas Dinner and New Year Dinner are mandatory in most of the hotels.
• Any expense which are done for personal entertainment.
• Flight Tickets/Train Ticket until unless not specified above.
• Camera Charges, and Tip at different sites and restaurants.
• Additional Charges in case of Late Night (Post 8:00 PM) and Early Morning (Pre 6:00 AM) Picks up and Drops. (Not Informed during the itinerary discussions)

Domestic Travel

• 50% of the total package cost for the confirmation.
• Remaining Amount to be paid 30 Days Before the travel date

International Travel

• Payment Policy will vary wrt (Though it would be communicated before booking otherwise domestic payment policy will be applicable.)
  • Hotel (In case Hotels booked are Non-Refundable, respective amount will be collected to book the hotel.)
  • Visa
  • Flights
  • Inclusions

Land Package Cancellation Charges

• More than 30 Days before Travel - 15% of the total Package cost. Hotel /Cruise /Ferry cancellations/ retentions would be additional to the service charges of Cancellation.
• More than 15 Days and Less than 30 days Before Travel – 50% of the Package cost.
• Less than 15 Days / No Show – 100% of the Package cost.
• Travel Dates Between Dec 10 - Jan 20 – 100% of the Package cost (No cancellation entertained at this time)
   

Flight Cancellation Charges

• Individual Airline's and respective tickets have Cancellation Policy printed. Respective Cancellation Policy will be applicable in every case.

• Applicable only In case of Genuine Reason for Postponing the trip with Valid documents. Postponement would not be possible within a week of travel dates.
• Credit for Maximum 9 months would be Provided.
• Any Cancellation charges(Cruise/Flight/vehicle cancellation & Hotel Retention) would be deducted from the credit amount.
• Rate Differences (It could be any amount great than or equal to ZERO), as per the new travel date, would be additional at the time of booking.
• Company's Service Charges would be Zero.
• A traveler can change the destination and increase/decrease/change the travelers, however minimum package cost must be equal/higher to postponed package cost.
• A traveler can allow other traveler to use the credits  before expiry.
• Any confirmed postponed trip, can not be cancelled/refunded further for any known and unknown reasons. If you are not a frequent traveler, please request cancellation only.
• Coordinate with Airline Flight changes/amendments/cancellations/credit-shell.
• In case of postponement, dates must be informed minimum 45 days before travel.

Important Details wrt Flights

• Flight tickets are just the convenience provided to the traveler, where we provide one stop solution for all your travel related requirements.
• We, in any case, does not hold any responsibility of flight change, reschedule, or cancellation. Airline is solely responsible for such changes and client must communicate to the airline to resolve the issue. 
• We would try help you to provide the alternative arrangements but any additional cost arising, due to flight changes, must be borne by the traveler.
• We are not allowed to speak to the airline on your behalf.
• Our Company must not be held responsible for missing the flight due to known and unknown reasons.

Important Details wrt Itinerary

• Snorkeling@Elephant Beach is packaged with boat ticket and it is provided by the Boat Association. Under the specific circumstances, it could be removed from the boat ticket package as per the prevailing conditions, There are no refund whatsoever if it is not provided.
• Ross Island - Closed on Wednesday.
• North Bay Island - There are No Water Sport Activities on Wednesday
• Jolly Buoy Island/Red Skin Island/Baratang Island - Closed on Monday
• Few Museums are closed on Monday.
• Market and Chatham Saw Mill is closed on Sunday.
• All places and activities are closed on National Holidays and festivals i.e. Diwali, Christmas, and New Year, in-general. For such closure, Government circular is received 1-2 before the closure.
• We have kept the itinerary little free and flexible to keep the time for recovery from the ocean related health issues. These health issues are quite common and frequent for main-land travelers who are travelling in Ocean for the first time.
• However if you are ready to hit the road as soon as possible, there are following alternative which can be availed at an additional cost:
  • Visit to Chiriya Tapu, if not included. It is a famous Sunset Point in Port Blair Island which is primarily 30Kms far from the city. Per Vehicle (7/8 Seater) costs INR 1,500/- to visit the same.
  • Mount Harriet Excursion, if not included. Mount Harriet is the highest peak of Andaman. It’s popular to enjoy the panoramic view of Ocean & City at the dusk time. Per Vehicle (7/8 Seater) costs INR 2,000/- and additional INR 75/- Per Person are the boat/entry charges to visit the hill.
  • If you do not want to spend additional money, but still restless in the room, we can provide you a visit to Fishries Museum, Rajiv Ghandhi Sport Complex, and Marina Park at an additional cost of INR 500.
  • If your flight is after 14:00 on the last day, you can visit Ross Island, if it was not part of your itinerary, at your own cost i.e. INR 420/- rates on Jun 2024.
• Havelock & Neil has 3 beaches only and your itinerary is prepared keeping the most common itinerary in mind. Yet, you think that you are bored at resort, you can hire a Scooty @ INR 500 – 600/- for 24 hours (Please discuss the time of return the scooter even before hiring).
• Packed Breakfast, given in the early morning, contains mostly Bread, butter, Jam, and Juice in a tetra-pack. That’s standard across all the hotels in the island. Sea Shell does not provide Packed Breakfast.
• Vehicle are point to point, any deviation in the itinerary would cost additional amount. It allows driver to serve minimum 2-3 groups.
• Driver will leave you to enjoy after dropping you and might come back later. Stay strict and keep pushing him on being punctual.
• We try hard to provide you an Itinerary based on your preferences and our experience with travellersand place. However if you are not satisfied with the itinerary, we would request you ask for customization even 100 times.

Important Information wrt Cruises

• Cruise Tickets & Seats are subject to availability. Adjacent seats and requested cruise are subject to availability. We will try our level best to provide you requested cruise but there is no surity.
• We book & Commit First Category tickets in cruise (Unless paid for higher categories). If you want the higher category tickets, you must update at the time of booking and bear the additional charges. 
• If first category Tickets are not available, we will book next higher category available. Additional charges, if any, would be collected at the time of starting the trip. 
• Makruzz has disabled the option to select the seat number. Request you to bear with us as we are not responsible for providing you the tickets in different corners of the cruise.
• Makruzz sends a link 48 hours before the journey time to select the seats. Please act ASAP to select the seats.
• To board the cruise you are requested to carry the hard copy of the tickets.

• We operate purely as a service provider and coordinate services as per the confirmed itinerary.
• Driver duty hours: 9:00 AM – 7:00 PM. A day is calculated from 00:00 to 23:59 (Calendar Day). If night driving is requested (8:00 PM – 6:00 AM), the driver must be given a minimum 8-hour rest. A ₹400–500/night allowance may apply. Night driving is neither recommended nor included in the package.
• Vehicle Usage: Vehicles operate strictly as per the confirmed itinerary (point-to-point). Additional pickups, drops, or usage beyond the itinerary will be chargeable. Vehicles will only travel on roads considered safe by the driver, irrespective of Google Maps.
• Air Conditioning: AC may not function in hilly regions or when the vehicle is stationary.
• Vehicle Type: Standard Innova vehicles are generally 10–12 years old. Guests seeking a newer vehicle should opt for an Innova Crysta.
• Parking: Parking charges are included only once for sightseeing attractions. Parking at hotels, malls, cinemas, markets, or similar places is not included.
• Hotels: Check-in/out timings vary by hotel (generally between 10:00 AM and 2:00 PM). Early check-in and late checkout are subject to hotel availability and policies.
• Changes & Availability: Trip dates, hotels, or itinerary may change based on availability. Any additional cost due to such changes shall be borne by the guest. Extending or shortening a confirmed trip may not always be possible.
• Unused Services: No refund will be provided for unused hotel stays, sightseeing, transport, or other services for any reason.
• Cancellations & Force Majeure: We are not responsible for cancellations, delays, or itinerary changes caused by weather, natural calamities, political disturbances, strikes, festivals, traffic, flight cancellations/rescheduling, overbooking, road closures, entry restrictions, or other force majeure events. Such situations may attract 100% cancellation charges from hotels, transporters, and other service providers.
• Sightseeing: Museums and monuments may remain closed on national holidays or for maintenance. No compensation or refund will be provided for missed visits due to such closures.
• Vehicle Confirmation: Vehicle details will be shared before confirmation. Any preference or objection should be communicated before booking.
• Personal Belongings: Guests are solely responsible for their belongings. We are not liable for any lost or forgotten items.
• Insurance: We strongly recommend purchasing comprehensive travel insurance to protect against last-minute cancellations, medical emergencies, and other unforeseen events.
• Jurisdiction: Any dispute related to the booking, payment, voucher, refund, or services shall be subject to the jurisdiction of the company's registered office. If no objection is raised within 48 hours of receiving the voucher, it shall be deemed accepted along with these terms and conditions.

• Hotel bookings are done with your Name. Sometimes agency names may differ.
• If required, lunch and dinner restaurants can be advised accordingly.
• Make sure you are aware about the prices of the services that you are using. As few hotels charge heavily for their services. Just bargain for things before even using them.
• If you are reaching late in the evening, please call the hotel. Sometime hotels release the booking if they are not informed about your delay.
• Please ask check-out time of the hotel. Make sure to check out as per guidelines. It may reduce headaches.
• As soon as you enter the hotel, make sure to ask the facilities (with the prices if any) available in the hotel to utilize them best.
• Enjoy the wilderness. Leave only footprints and take only photographs.
• Do not enter the National Parks without permission.