Customer Reviews

Sojourn cottages in Pahalgam was best stay amongst all- comfortable, well managed and highly recommended and we have really enjoyed there near river side. Had a good experience in House boat too. Welcome residency is Decent stay but we faced some issues with washroom cleanliness and maintenance and not a great experience in Sunbury Grand Aziz Hotel in srinagar- service is disappointing.

Driver was overall good though we did have one minor disagreement during the trip.

Travel Consultant- Vishal and Sumaira made the whole trip effortless and enjoyable. Thank you

Stay in hotels was comfortable and services were really up to the mark. Welcome Gulmarg, Zaryab and Royal Star houseboat received us well and provided everything single thing we needed time to time. Only Lidder hotel led our expectations down due to their behaviour, hospitality and food.

Experience with driver (Zahid) also went well throughout the journey. His suggestions helped us manage our trip in a very easy going manner.

Travel consultant Rinki was always available with her instant support throughout the journey. She tried her best to made sure we recieve best services and experience in our journey.
We really enjoyed our trip and had some splendid moments. Will visit again definitely in winters now.

Hotel in Pahalgam and Srinagar houseboat was good. Srinagar hotel was was not very clean. Driver was friendly and drove carefully. Travel consultant was helpful wherever needed but one complaint I have is that he did not provide us enough information on simcard and Gondola cable ride in Gulmarg. Only KYC approved postpaid sim works in Kashmir and I was not given proper information about that. He just said postpaid sim is needed and i converted it from Jio app without KYC hence didn't have network all through the trip. Secondly, the Gondola ride has to be pre booked online atleast 1-2 weeks before. I came to know about this very late and we missed the Gondola experience in Gulmarg. I am very disappointed by this.
Other than this our houseboat was changed last minute and the staff had not received our candle light dinner information. But travel agent coordinated and arranged for it. So overall it was a fine experience but I would check for other travel options for my next trip. Sorry.

Stay in swan boat house was a nightmare and hotel dewan was also not good n food was not good at swan and dewan hotel (limited food was available even though we were in dinner time slot). Food n stay at Hotel Snowland and hotel heritage good. Cab driver n travel agent both are good.
Overall trip was good except few hiccups as mentioned above. Thanks

The drivers who accompanied us from Srinagar to Leh and for the entire Leh trip were very good and impressive. Special mention of Karma who was the driver in Leh. He was exceptional and very good.
Well planned and organised itinerary, with good transport facilities arranged. Except for the Lake Victoria house boat which was the worst house boat ever seen and the hotel in Srinagar which was not up to the mark of a 3 star, rest were good. The hotel in Leh specially Grand Ladakh and Upala and Kargil were very good with good hospitality. Organic Inn and Nubra had plenty of empty rooms don't know why they charged Rs.2000/- for a date change. Overall satisfied with the trip.

Hi Akhil ( Lazy yatra team )

As discussed, two feedback where need improvement

1. Hundur Residency ( Nubra ) was not so good- dinner and breakfast and stay quality below average and hotel staff is not well educated on customer service.

2. Leh to Srinagar Driver ( Rafik)

1. Driver missed out few of the points
2. Not professional when it come to customer ( eg- talking about personal family matters and telling negative points of ladakh)
3 Very talkative and getting involved in every topic
4. Driving skill was good

Ladakh Driver ( Mala punsuk ) He is extremely good in all aspects- Thanks

Bodhi Stay was very wonderful and hotel staff is really helpful and caring.

Overall journey is really memorable.
Thanks Lazy Yatra...

The stays in hotel was good, the properties such as Sangalaya Palace and Fresh Water Retreat were really good.
Hotel Grand Yasmin was okay, as the food was not that good.

The drivers along with sightseeing and coordination was good, but would have really appreciated if the spoc in leh Sunil could have been accommodating by understanding the fact we had to modify the itinerary by directly coming back to hotel in Leh as my wife’s health was not good.
He could have adjusted the money but rather told a lie that we took the route of hemis monastery, there is only one route from pangong to leh via changla pass and we have to taken any alternative route, just for few hundred rupees the spoc lied and i did not appreciate it.

Travel Consultant Yugal was very helpful and supportive, the stays which were booked and suggested were good and the trip was a good experience overall.

Q: How was the stay in hotels?
A: Few were excellent were other needs improvement.
Q: How was the driver with sightseeing & Coordination?
A: Driver was good and coordinated well during the trip
Q: How was the Travel Consultant? (It would be great if you can name her/him) in your review?
A: Travel consultants is very good and communicated well