Customer Reviews

We really had a very chill and leisure trip. The spots were also managed very well. Hotels were very very pretty, specially of Havelock and Neil. The drivers wete also on time except on the neil island, some mismanagement happened. Havelock and port blair no comaplaints. Everything was very nice. We would surely book with you again for rest of iur destinations. We loved our first experience with you. Thankyou so much.

PREMIUM Tickets booked in Makruzz does not mean anything if you cannot get a window seat. Seat allotment link comes prior to 24 hrs. before day of boarding but always window seats are taken & that too if you are in some island network is an issue for which you will not be able to select the seats with the link provided. On top of that, Makruzz is never on time, always delays wastes a day for a tourist. In this case, I think Nautika is the best option rather than Makruzz. So please focus on booking tickets in Nautika rather than Makruzz.

Our Andaman & Nicobar trip with Lazy Yatra was well organised, with a smooth itinerary and good coordination. Beyond Blu at Port Blair was excellent with great food, and our Neil Island stay was cozy though the food was average. The cruise experience was amazing. However, the room and service at Radha Krishna Resort, Havelock were below expectations, and the Neil Island driver was uncooperative, causing us to miss the sunset. Drivers at Port Blair, Baratang and Havelock were very friendly and helpful.

Overall good. But areas of improvement are 1. Better co ordination by posting daily itenary in WhatsApp group and calls in morning and evening to guide. 2. Vehicles are booked for many at same time and they are in hurry. 3. Hotels may be booked in beachside in Havelock island. 4. Tourists may be guided to plan accordingly local sightseeing and shopping.

Hotels where we stayed were very average in Portblair and Mr. Chirag whom we first contacted was very good and helped us decide on things we can do and places we can stay. However, Ms. Sweety who was our contact person once we reached Port Blair, though helped us throughout the trip, she sounded like she is half sleepy or not at all interested and let this job get done kind of sounding.

A.
I stayed in three locations during my trip. Leh was excellent. Nubra's accommodation was a bit unhygienic, but the staff was cooperative, so I had to address it. The staff at Pangong was very good, though the accommodation could have been better, and the electricity was limited there. (un-informed)

B.
Karma Sonam, the taxi driver who guided me through Ladakh, including Nubra and Pangong Tso, made my trip extraordinary. His impeccable driving ensured a safe and smooth journey across the stunning landscapes. Karma’s helpful nature and honesty were consistently evident, making every moment stress-free. His punctuality and dedication to his work were remarkable, always arriving on time and ready to assist with a smile. Karma’s knowledge and genuine care enhanced my experience, making it unforgettable. I wholeheartedly rate Karma 5 out of 5 for his exceptional service and recommend him to anyone visiting Ladakh.

C.
Mayuri's guidance was invaluable for our trip. It was our first time there, and she was very encouraging. While I already knew most of the details from my friends, she efficiently handled the reservations on time.

Everything in Port Blair was a terrible experience. Right from the driver to the stay and the food. Let’s face it, Port Blair doesn’t have much to offer other than the cellular jail. But then plan included 2 nights of stay there which doesn’t make any sense at all. Such a waste of time and money. The driver was a bit arrogant at the beginning and then because I started friendly conversation as it was my trip and I didn’t want my mood to go down bcoz of it, he budged. But no one is ready for any sort of customisation in the trip. We can’t just sit in a hotel room for hours together when we can actually go out and do something about it. But no one is ready to send a cab, we have to talk to 5 different ppl to get things done.

Islands were bearable mostly because the place is extremely beautiful. Havelock stay was good only bcoz it was beach side. The washroom smelled and there is no room service whatsoever. The driver was good but the driving was a bit rash. Food was good.

Neil island by far was the best day to be. The stay was really good and the driver too. He gave us directions and helped us understand what can be done for the day. Which is a good place to visit etc .
The annoying thing was that the check out time is 8 AM. Who checks out at 8 and then sits outside in reception till 11 doing literally nothing. Why would we travel so far just to sit idol in a hotel reception.

Overall the experience was really good but I would definitely recommend to give some kind of customisation and not make ppl just sit idol

Hotel stay at Havlock is best and we liked it too much. At port Blair hotel stay is average (seagull hotel). But room service at the both the hotel is fantastic. Food is also good. Transfers are too smooth and drivers are co-operative. When we reached port blair sweety was our executive to handle all things and prior to visit we got all tickets for ferry and drivers contacts. Overall experience is very nice, all transfers were smooth. the Havlock was amazing 🤩. Thank you Lazy yatra.

Hotel stay at Portblair is just OK but Stays at Havelock is superb in NK Eco. The restaurant guy is so polite & helpful. Overall all staff in NK ECO is awesome. (I will not mention Portblair hotel name for any adverse effects) as lazy yatra personnel know all the details for there future booking or not. Further, Driver in portblair is unpunctual except driver's name Arun. Further in Havelock Driver's team (Main owner is Manoj may be) are so co-operative and punctual.
I was contacted to Chirag for my itinerary. He is very polite & having a positive attitude but he did not contact me after full payment against my itinerary. However another representative in Lazy Yatra named Saraansh was continuously connected with me and resolved my issues instantly . So overall experience with Lazy Yatra is Good. You guys can go with Lazy Yatra for your travel plans.
Note- I already messaged to Saransh for some issues to make the trip more comfortable and memorable.

Overall trip was really good.
Sightseeing co-ordination with drivers was easy.
We booked the travel with Himanshu and he was always available to sort out our queries.
Priya was also coordinating the trip well.
Manoj from operational team was also coordinating for any concern during the trip.
However, there are few suggestions which could make the trip planning even better for future purpose:
- mention the activities or highlights available on any island. Ex: kayaking for Bioluminescence was available in Havelock Island but we were not aware of it. That would have been a great experience.

- Ask the drivers to be a little helpful and mindful of the situations. One of the driver didn't allow us to sit in the cab as we reached for few more minutes till the time other members were taking the luggage and waiting for the cruise to come. Even after requesting that we have a 5 month old baby with us and it's too hot outside.
And another driver asked for money to take the tickets even though it was part of the package.

Apart from these minor suggestions overall experience of booking our trip from lazyatra was great.

Ideally for stays I would have liked to have rated “good” if the option was there.

Stayed in the following resorts:

Sea shell , port blair : This was an ok hotel, nothing fancy. Very small hotel with no great views etc. Food was good and rooms were clean. Price of food was very high for the kind of place it seemed to be.
Tilar Siro, Havelock: The best resort we stayed during our andaman visit. Everything about the resort was absolutely brilliant. Food, hospitality and the private beach section were all top notch.
Symphony summer sands, Neil island: This was the biggest let down in our entire trip. The upgraded casa aqua room with breakfast and dinner was just pathetic. This is a motel pretending to be a star resort. There is a section of this resort on the beach side which looked a bit better, but our rooms were on the bad side. I wish i had stuck to my original choice of sea shell samssara instead of listening to your recommendation.
Symphony samudra, port blair: beautiful resort, but far away from the city which was fine for us. But the resort appears to still have some construction ongoing. We did not get great views from our room which was overseeing a pond under construction. The resort also has significant maintenance issues even though it is fairly new- our room has cockroaches and spiders and ac did not work in our room after 10. They offered to change rooms, but my kids had already slept by then. Other room was good and resort itself is overall pretty.

Drivers:
All drivers were excellent and on time and reasonable. Never had any issues. Especially the havelock and neil island drivers and port Blair driver during return trip were very helpful. Only docking a point for dropping us far away and making us walk a lot and for sometimes bringing cars that were not very clean/ not having ac working.

Travel agent experience:
Right from booking till follow ups during travel, very quick response and always ready to help. I was also happy to note that in most places we did have 2 cars booked when we had luggages, so we could sit comfortably. Only thing was the recommendations of symphony summer sands and sea shell, port blair. Not sure if the agent got first hand knowledge or only details from the photos, the experience there is a lot different than the images. Perhaps need to figure out customers preferences by engaging a little more to understand their taste as well. That’s my only corrective comment, otherwise I wanted to thank lazy yatra/ travel triangle for an extremely well planned trip.

The property at Port Blair and Havelock were really good. Property at Neil was not maintained well, the room was not cleaned, the hot water kettle was not cleaned.
Drivers at Port Blair and Havelock were good, pick up and drop was well co ordinated. The driver at Neil drove very rash, When he drop us to the Jetty, he literally just threw our bag out and rushed away.
Travel consultant Rinki and Sweety were good in managing the trip.

Overall a great experience apart from Neil accommodation and transit.

Hi,
I would like to report an unpleasant experience in the recently conducted trip to Andaman Island.

Please note that the negative experience was only limited to stay at Haywizz resort in Havelock island.
The rest of the trip and the arrangements were highly satisfactory (the local guide, cabs and stay at
Amigrace in Port Blair).

Details are as follows:

1. Power cuts at Haywizz resort beyond the capability of their back up DG leading to frequent power
outages at crucial times causing sleep disturbance and inability to use bathrooms which were pitch dark
(we had to use phone light as there was no ventilation of any kind). Hot water was not available as well.
2. As soon as we entered the room, we had to call the housekeeping to address the issue of water
leaking from the fridge onto the floor of the room.
3. Sighting of cockroach (more than once) moving around in the dim lit room.
4. The hotel had a good pool and we had opted for the premium room with private plunge pool.
However, There was lack of adequate towels (only 2 towels given for 3 guests) and floor mats (not given
despite of repeated requests). The response given was that they did not receive laundry on that day!
5. They had double billed a food item which I had to bring to their notice. Even if we consider it
as an error, they insisted on adjusting it with next food order (which we were not sure as we would be
touring outside). They did not even agree to adjust with spa charges or to refund the same (which was
strange considering the ‘error’ was from their side).
6. No landline was given when asked for (to contact cab driver). The manager declined to give his
mobile also stating that there was no network!
7. No umbrella at the reception (for a place where rainfall is quite common)

What disappointed the most was the attitude of unapologetic staff (mainly manager and GM). According to
them, we were not ‘co-operating’ with the situation they were in and they were doing all they could,
which we disagree strongly. They could have easily provided emergency lights or hot water in a bucket.
How difficult it is for such hotels to have extra towels or door mats? They could have planned switching
off DG (for cooling purpose) when least needed (instead of in the morning 6-8 AM when it is most needed).
If such power cuts were normal, such hotels should have multiple back up options to begin with or this
situation should have been informed at the time of booking itself.

We told them that it is unfair for them to be making profits from our inconvenience and demanded refund
for services/facilities not provided after which they became apologetic and defensive at the same time.
There is no way they can compensate for our inconvenience, but it definitely makes a case for them to
forgo their profits from our booking and refund the same. We would be very unhappy if nothing is done
about it and they continue to take their customers and travel agents for granted.

Dr. Keerthish Shetty
8971878978

We had a good experience in booking andaman package with lazyatra.our trip was planned suddenly and it was RINKY who helped us planning everything very fastly.She made our iternary and scheduled our trip as per flight timings.Our hotel stay in Neil island is excellent with beach access and lakshmanpura sunset point is near to our stay .Food was great.Our Hotel stay in Havelock was good .Beach resort ,rooms and location was excellent but food is not so good .We had lunch at Anju Coco restaurant which is very good and near to our hotel.We had stayed in two hotels in port blair .Bay walk is decent hotel and location of hotel also very good. Hospitality was good .Seagull hotel is not good as food /location and room is very bad.Local driver/coordinator does not follow iternary schedule but they will arrange all site visits according to their vehicle availability because they are serving 3-4 groups at the same time.Overall we had a great trip with lazyatra and special thanks to rinky who helped us and we would like to plan more trips with Lazyatra

This is the second time we are visiting in andaman and Lazy team help us a lot to make it memorable, We had tried few changes this time which add on more joy to our trip:

1. Scooty at neil and Havelock instead of cab.
2 . Trip to diglipur and seen the turtle laying egg and releasing the baby turtle in the morning.
3. Baratang limestone cave.
4. stay at Heritage MNR at port Blair.
5. seeing jarawa tribe family on the way to diglipur.
6. Never missed Sunrise and sunsets at neil and Havelock as we have scooty there.

above are well planned and executed by vishal and rinki.

But yes there are few bad memories about the trip as well that are unavoidable and not any body's fault and also well handled by vishal.

but yes for the sake of other traveller i am sharing that thing as well.

1. Stay at Hotel baywalk in port Blair was pathetic, although people were nice but room and services are not as per the standard.
You will feel regretted if you stay there, wherever seagull balcony room in same budget were awesome. Otherwise try heritage MNR they are all weather good.

2. Vehicle breakdown on the way to diglipur in rangat, we utilized and enjoyed it by shopping and exploring street market at rangat. Our driver roshan was very helpful although he is less talkative but we talked alot with him ;)
3. Basic room at pristine at diglipur is not a good option go for a upgrade if you want to enjoy your stay there.

Overall it a nice trip with lots of mix memories but we enjoyed all of them, our tour coordinator Vishal was very helpful and was available throughout the trip. Somehow upset with rinki she had just routed us to vishal and was never available after that.

I had requested for 4 star hotel rooms for my trip. Rooms in Hotel Heritage MNR and Hotel Sea Hills in Port Blair were very good. However, hotel room in Aquas at Havelock was average and not upto the mark. The standard rooms provided by hotel Pearl Park at Neil Island were pathetic and located at the backside of hotel among servant quarters. The representatives of travel agent at Havelock and Neil Island were excellent. Ms Sweety representing the Travel Agents at Port Blair was very helpful and ensured that vehicles are available on time and tickets for cellular jail and light & sound show are delivered. Drivers provided at Port Blair were good.

Overall experience was good. It would have been much better if lazy Tours had briefed us about condition of standard rooms in Pearl Pak resort Neil Island and booked Delux rooms which were much better.

Well organised trip. Hotel stays were excellent except Aquays Hotels & Resorts in Neil Island which is a rundown property with poor service. The best stay was at Sanddy Waves Hotel & Resort in Havelock. But he fleeced us Rs 2625/- per person in the name of Christmas eve dinner with below par food and nothing else (absolutely nothing - not even soft drinks). We had to pay this money in an individual's (nava starlin) account instead of hotel account in which other bills were paid. And a shady kind of handwritten bill was issued for this payment. While we were aware in advance that we have to pay this amount for the dinner, the whole experience related to it was poor. The other important issue that needs to be highlighted is while you are promised a dedicated vehicle for your stay at one place, your vehicle as well as driver changes for every trip, doesn't remain same even for 01 day at the same place. The trip coordinator at Port Blair was trying to serve more clients than vehicles available - as a result, we were left waiting twice for more than 45 minutes. One of the drivers, on being told that he was late, talked back loudly too. While drivers and vehicles changed at Havelock and Neil also, at least timings were maintained and the drivers were courteous. In terms of sightseeing/places to visit, cruise tickets etc, whatever was promised was met/delivered. I am giving 'Very Good' for the complete experience by keeping out the Christmas dinner experience and occasional mismanagement of transport. I must thank Mr Yugal Senani from Lazy Yatra for his excellent inputs and transparency in terms of cost while booking the trip. Thanks Yugal.

Loved the stay at Port Blair and Havelock. Not quite happy with the experience at the Neil Island hotel stay though.
Driver were quite punctual and friendly.
I never had to worry about hassle of booking, planning etc -- thanks to you guys

Andaman is mesmerizing. Totally loved it. Thanks for making this trip awesome.

Very well organised all the services were really good, enjoyed a lot. The best part of booking with Travel Triangle and Lazy Yatra is Customisation, I got my package customized exactly as per my needs, and every arrangement was fantastic. Rinky our tour coordinator was very helpfull special thanks to her, Planning to travel again with Lazy Yatra.

The trip was initially was bit not properly organised there had been issues due to the cyclonic storms but it was well managed by ms rinki coordinating everything and helped us to go as per the internet so that we could not miss anything.later on the trip was very smooth well coordinated point to point.the stay was very good.

The hotels were not upto the mark and was average only considering the charges we have paid. They have no clarity what we have booked and they have to provide. The restaurant of the hotel at port Blair was pathetic and food was served after waiting period of an hour or so. The hotel staff of peerless resort was not professional at all though the staff at ocean tree was good. There was no coordination of local agent with the drivers and we have to call every time requesting the details of the drivers. The drivers at port blair provided only pick and drop at port blair. On the last day we requested the driver to stop in the market and drop rest of the passengers to another hotel since there flight was cancelled and we have to make another arrangement, the driver charged Rs.1000 for just 5-6 km. I would say the place is worth visiting but all the arrangements should be made by the travellers on its own only and not through any local agents at port blair or havelock as they are interested only in looting you.However thanks to rinki, our travel agent at lazytrip, as she provided all the help at all the stages. I have given 4 stars because I was not happy with the local coordinator.

Stay in hotel- Excellent perfect food n services
Driver in port blair gave wrong information about ferry n unnecessary wasted 1.5 hours. Driver didn't come on time to pick up on first day also.
Travel consultant was initially ok.. but after reaching andaman when we complained about experience. He didn't listen much and argue much. Andaman is really nice place to visit. Just manage it properly

It was well planned trip with Lazy Yatra. We did not need to plan anything what to do next neither we need to wait for any minute for the execution... Super impressed with presence / punctuality of Drivers. Binith our travel coordinator assigned by Lazy Yatra was so so nice with impressive voice. He specially came himself and took us for a round of Portblaire as it was raining so we covered major places in car only and he explained all about Portblaire it's history it's current affairs and all important places. Just got little disappointed when we visited the Havelock Island Resort as they have not maintained the look as per the website pics... May be because they are back to work after so long due to covid circumstances... So we understand this thing.. They, both lazy Yatra and hotel manager, understood the fact and allotted us nice room with beach view... Just would have been wonderful if all this decision of allotting us the rooms could have saved our 1 and half hour time. But later were truly truly impressed by the warmth and humble service of the people there. we were all the girls 4 of us and felt safe and secure. Seahill hotel at Portblaire was also very good. A boy Prashanto with very nice smile was very good person at sea hill hotel who took care of all OUR requirements. So overall it was very wonderful organised trip with friends planned by Lazyyatra.

It was a well organized trip by the team of Lazy Yatra. Thanks to Vishal for all the co-ordination. The Port Blair trip was well co-ordinated by Mr. Shaqeel. Hotel/Resort of Port Blair and Neil Island were very good.Service was also excellent. But regarding the resort of Havelock we faced a lot of issues. We were staying at Havelock Holiday Beach Resort . The AC was not at all working, we were given wet towels. Even after repeated follow ups, the resort staff was not ready to change our room. But later on they provided a new one. But I think when the bookings are done in advance,the resort staff or the team of Lazy Yatra should check once prior to the arrival of the guests if everything is working or not. That experience was really frustrating.Rest, we had enjoyed our trip. No issues with the cab drivers. Everyone was very professional.

Port Blair and Havelock Hotels are Good but Neil Hotel is average.
Breakfast whatever provided at Port Blair's hotel not good. Remaining hotels Breakfast was good,
Cab what you are prohibited at Port Blair and Neil ,the driver was good and
affable but at Havelock driver was not sincere, always he was hurray, May be was engaged some other customer on same day.
Shefali as your travel agent was Good, May be book again with Lazyatra.
It was a amazing trip,we truly enjoyed and memorable experience.

Overall experience was great except Haywizz at hacvelock, Haywizz is the worst Hotel i have ever visted, I will never recommened anyone to stay at Haywizz. On all the places visted by us Travel agents/ Drivers were very supportive & Friendly. They were polite, panctual& uoto the mark on all aspects. Full of fun overall everything was nice.

Photoshoot during day time at kalapatthar beach which was earlier arranged at Radha Nagar beach was the best memory.
Andaman is a bit isolated place with network problems at most places so connectivity is an issue there otherwise on the part of the travel management lazy Yatra and specially Yugal has done great job n arrangements and offered the best he could do at his part so thanks yugal and lazyyatra.

Everything was good in Portblair and Havelock, except photographer in Havelock didn't captured much and he hardly spent 20 mins for photoshoot. In Neil, whe we went to check in hotel staff were telling there is no booking on our name, later after 25 mins they confirmed our booking. Fuel got finished in scooty after 20 km ride(agent taken

Pts to Ponder:
1. The room provided on arrival at Port Blair in TSG Emerald View was not spacious as it was there on wayward back journey to Port Blair.
2. All the hotels viz in Port Blair/Havelock/Neil had a problem of shower not working and in places if working the water flow was not sufficient.
3. On stay at Summer Sand(Neil Island) there was constant power cut in the night that was around 4 hrs.
4. All the drivers were cordial and on time at each of the visiting places esp Mohd Shakir took a great care of us at Port Blair.
5. As a whole the experience was good but these small things can prove catastrophic.

Travel triangle provides a very good platform to book trip.. The stay was good with Salt life, sea shell but not so good with J hotel. Food was available at seashell was good.... We had activa at Havelock and Neil so did sight seeing here by myself. Driver was fine and used to drop near place to visit at port Blair. Yugal was very good as travel agent and package. We would like to travel again without any doubt with lazy yatra.. but would have been better if there is any kind of surprise.