Dear Ms Rinchen,
Lazy Yatra thanks you for the wonderful rating. This rating is the prized trophy for efforts put by the team. We strive for these awesome words, and such encouraging words thrive us further. Our hotel partners Sea Hills Resort Port Blair, Sandyy Wavess Beach Resort Havelock Island, Pearl Park Beach Resort Neil Island, and Sea Port Port Blair are really thankful for the ratings.
I discussed your concerns, raised in your feedback, with Yugal. I am really sorry that Driver should have been little more proactive in informing the cordinator about any delay in your pick up. Though I can provide many explanation for such a delay but the team took little too extra time in your pick up which was not expected during the trip. Lazy Yatra and it's cordinator, with traveller's assistance and help, will try to figure some ways out where such unexpected delays can be reduced or eliminated.
I would like to inform you that dedicated cabs are neither available nor possible in Andaman due to scarcity of vehicles. We try our level best to inform the same to our travellers even before taking the payment, and the same is mentioned in our voucher and packages as well.
Your awesome feedback for Andaman Trip is really worthed for us. We thank you for travelling with us and We hope to hear you back for more trips again for Beautiful Andaman, Adventurous ladakh, Rajputana Rajasthan, Funfilled Goa, Gorgeous Sikkim, unexplored Tawang and all destinations in future.
Thanks & Regards
Vishal Jain