Hello Vishal,
I had high expectations from you after successful trip to Andaman, few years back.
This time, Car and Innova driver Tashi were very good, helpful / cooperative and we had a good time with him. Well recommended for future trips.
Hotel Samaya, Leh was good / rooms great / staff
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also was very good.
Hotel Lemon Green, Pangong was a disaster, very bad view cottage offered and staff not cooperative.
Chiragh solved it later by offering crystal lake apartment, but it did waster a lot of our time of precious evening. We had expected much better services from Lazy Yatra.
Nubra valley, Sarai was good / food nice, staff also good. We had a good stay.
Tsomoriri - Tsomoriri resorts was average / staff was good cooperative
Overall, we feel to have been overcharged for the hotels by Lazy Yatra as the occupancy there was not much (average 50 %) and actual rates of resorts were much less than charged to us by Lazy Yatra.
We would still be interested to go with Lazy Yatra in future but we expect to have better deals really. Right now, we feel to have been cheated on the hotels.
Interaction with Chiragh / resolution of complaint was satisfactory and we are happy with him as such.
Hope you will consider our feedback to offer us better services.
Thanks !
Prem Khurana