Customer Reviews

Good evening Mr vishal . I have booked the holiday package of bali and our representive assigned was mr dinesh dhiman.As this was my 2nd booking with lazy yatra I had good expectations.Mr Dinesh was exceptionally well in organising the holidays.The stay were very good.The problem we faced was there was no single point of contact at bali to whom I can tell my problem everytime I had to give a call to dinesh.The problem that I face in bali trip is first no local representative there ,the drivers were asking me the inteinary every time ,during the trip and local sight seeing the driver used to carrry cash and buy the tickets after arriving the point and then handing over the tickets to me.We missed the taman aayun temple due to mismanagement of time.Then on the last day due to the mismanagement I have to do the ticket of garuda wishnu center for all and which was a excess of 3k from my pocket and then we missed the Padang Padang beach .Overall I had a loss of 4k which I have reflected to mr dinesh but no response from him.Firstly I my expectations were good and very high as it was 1st international trip for my wife and kid but at last after all these things I hope this things does not happen to other customers.I was planning for the azerbeijan trip with lazy yatra but after this I think it won't be feasible .I will be reviewing with google also .
Thank you.

I have recently planned a trip to Bali with Lazy Yatra and had a memorable experience. The hotels provided, the driver on duty and the coordination would always be excellent.The tour plan was customized as per my requirement and every single request was considered with utmost respect. I whole heartedly appreciate the support of Mr. Vishal, our tour coordinator who maintained transparency throughout my booking and did his best to support me at any point of time.I rate them 5/5 for being the most trust worthy and friendly travel agency.