Customer Reviews

Yeaahhh, our experience was good, but le colloniel hotel was not good , we are not recommended this hotel to anyone , and our driver was good but due to agency head he was not going anywhere apart from the itenary , and our Kanyakumari itenary was not in proper order so we had not visit most of the places , overall the experience is average. So, please consider all the things properly to everyone. Thanks .

Overall experience was very good but sometimes i have problems woth maharaja travel agent for their services.Charge taken by hotel aquyas at Havelock island for broken glass was totally unacceptable bcz we don't use glass in room they already put broken glass.
Lazy yatra package very good hotel aquyas at neil island is not so good conpare to Havelock neil plaza rooms seems 2 stars room not 4 star bcz bathrooms door not closed properly.i also mention breakfast about aquyas at both places was not so good like thik thak.

Areas of Improvement:•Breakfast timings were not very convenient and could be better planned based on daily travel schedules.
The route and day-wise itinerary felt a bit unstructured and could have been optimized for smoother travel.
Due to a medical issue, I tried to cancel a hotel booking more than 24 hours in advance, but the refund was not provided (even partial 50%).

The best part of the trip was our driver, Mr. Bittu Brijesh. He was truly like a guardian throughout the journe very polite, soft-spoken, highly knowledgeable about the routes, and most importantly his behaviour and support.

1. Houseboat experience was horrible
2. Food was horrible, will never recommend anyone to opt it
3. People around tourist area were very weird and asking for tips constantly
4. Hotel in Pahalgham was very average and room services for kitchen was not available for tea arnd 7pm or in th morning 7am
5. Hotel in Tangmarg was the best hotel we had in our whole trip
6. Breakfast buffet at all these hotels were limited and not as per our expectation
7. Srinagar hotel was also good but again food was not
8. Cab driver was very polite and helpful
9. In Kashmir trip only the food at outside hotel was reasonable and tasty
10. We will remember Kashmir for its beauty and Kashmiris for their rude behaviour, this is our concluded feedback for Kashmir

I don't think we will plan again this place in near future any time soon, but never say never
Would love to see the gulmarg in snow

The Kerala Package is well planned and is perfect covering the Misty Hills of Munnar with lots of activities including Safari to the Waterfalls, Scenic spots & cultural events of Kathakali and Kallari. The Dense jungle of Thekkady at the periyar forest, boat ride in the lake was awesome. You may book the boat tickets in advance through online booking. There are lot of activities conducted by Kerala tourism at the Thekkady including Night Trail in the Jungle was one of a kind of experience.The drive from the Munnar to Thekkady is breathtaking through the Misty clouds.Then the boathouse experience at Alleppey is equally captivating with the serene backwaters and enjoying the local delicacies. Both the house Boat staff was very hospitable and courteous and prepared additional sea food delicacies on our request. The last day was equally eventful at beaches of Alleppey and Marrari enjoying the making of sand castles. The end part was perfect with Fort Cochin visit and couple of tourist spots nearby. Overall, this package is highly recommended, as it gives complete experience of Mountains, Jungle, Beaches, Cultural entertainments and loads of shopping and adventure activities to do. The highlight was the Taxi service with excellent driver and knows best places to visit/shop/eat.

Andaman trip
I am giving a detailed feedback so that there's no confusion in the roles played .

Initial interaction very Professional
Problem solving on escalation -good,But would appreciate early inputs to avoid discomfort later during the trip.Mainly about hotels.

Detailed feedback:

Overall Local operator: Sweety

Needs to be more proactively understand and give suggestions/ inputs .
She geared up only when we escalated the issue.to Chirag.which is not a pleasant experience for both the parties.

Driver @Portblair On day 1 not at all co operative/understanding/ very impolite . On the day 1 the experience should be more welcoming, which was not there at all.

Havelock Island : Rathin
Very understanding
Very good management of vehicles, very helpful, understanding the need and giving good inputs to make the experience excellent.

*Stay:* @ Havelock
Hotel Sea pearl is very bad..pl remove it from your recommendation..the rooms are not very badly kept, Their breakfast is not even 2 star , it's managed by very mediocre trained family/staff.
The property is not at all maintained. They however have an upgraded room after we escalated the issue and Chirag spoke to them I think . So first 3 days were spent on only escalating the problems..which is not definitely a great experience.

Neil Island

Everything was excellent
Stay Excellent
Driver , inputs..- Excellent

Day 5 Port Blair Driver was good,polite .He dropped at a more convenient place at Cellular Jail location..
Drop to Jetty point & Airport Driver Vivek was good.

So overall my feedback would be pl do a through study on the services of a Hotel ,we may not know.. it's your job to give correct inputs about the hotel..The reviews of the hotel at Havelock were very good..so you should know as which hotels are best to be avoided.

We are thankful for Akhil, who was in constant Touch with us.
Made us comfortable with his constant communication over calls.

Few changes I would like to suggest.
1 Boat House stay In Victoria, Breakfast was not so great.
2. We missed few places Like Lal chowk and Regal Tower. Driver could have been Much more Proactive.

Hello Vishal,

I had high expectations from you after successful trip to Andaman, few years back.

This time, Car and Innova driver Tashi were very good, helpful / cooperative and we had a good time with him. Well recommended for future trips.

Hotel Samaya, Leh was good / rooms great / staff also was very good.

Hotel Lemon Green, Pangong was a disaster, very bad view cottage offered and staff not cooperative.

Chiragh solved it later by offering crystal lake apartment, but it did waster a lot of our time of precious evening. We had expected much better services from Lazy Yatra.

Nubra valley, Sarai was good / food nice, staff also good. We had a good stay.

Tsomoriri - Tsomoriri resorts was average / staff was good cooperative

Overall, we feel to have been overcharged for the hotels by Lazy Yatra as the occupancy there was not much (average 50 %) and actual rates of resorts were much less than charged to us by Lazy Yatra.

We would still be interested to go with Lazy Yatra in future but we expect to have better deals really. Right now, we feel to have been cheated on the hotels.

Interaction with Chiragh / resolution of complaint was satisfactory and we are happy with him as such.

Hope you will consider our feedback to offer us better services.

Thanks !

Prem Khurana

I have taken 8N/9D plan but they covered the same places whatever is planned in 5N/6D plan. I'm not happy with this plan as they didn't cover any extra places even though 3 days are increased. I have requested one extra drop (7kms drive) to one beach but they didn't cover. I was very disappointed on this.

First hotel Ladakh Himalayan retreat was nice, food options were also great and airport pickup on day one also happened on time.
Second hotel was average as it was a camp only, there were plenty of hotels too there which we got to know after reaching there
Night at Pangong went horrible for me as I felt so much breathlessness as if I will die that night. Thankfully camp owner had oxygen cylinder so used for an hour that but I guess this recommendation should have come from travel planner itself so that we could have been better prepared.
Third hotel Utpala was great in terms of stay but very bad in terms of food as they server only one vegetable in dinner and only poha+sandwich in breakfast. Could have been much better like we got in first hotel.
Travel from leh to Kargil via road was a mistake as after reaching Kargil, we were told that we will have to leave by 6am next morning because of some road travel guidelines so we slept early rather than visiting things in the evening in Kargil and after we checked out in the morning, we were told to stop at 2 check post while on the way from Kargil to Srinagar and each time we had to stay for 2hr-2hr. Along with that, after traveling for around 100km from Kargil, somewhere in the mid, there was road construction work going on so we again had to stop there for 2hr again.
basically it became a 12 hour travel and that too on a pretty bad road. so we reached Srinagar late night and thus couldn't roam there too.
Ideally people should travel from leh to Srinagar via flight as it will be even cheaper option, time saving plus quite comfortable. Our last 3 days wasted mostly in lengthy travel.
In a summary, people should be told to carry oxygen cylinder in Pangong and they should be told about better travel route from leh to Srinagar (if they want to prefer a convenient option) because roads are soooo bad between Kargil to Srinagar

It was very good experience while traveling or visiting in these three places...port Blair, Havelock and Niel island .....Overall trip was excellent....lazy Yarra team which we met during stay was very good and cooperative...we would like to appreciate specially 2 people which we met, Sudip in Havelock and Akash in Niel was very cooperative

A. Hotel in Jaipur wasn't good, Pushkar hotel was nice, Jodhpur first hotel was ok, Second hotel in Jodhpur is not even worth mentioning. Jaisalmer Camp stay was good. Overall not very happy with the stays provided, could have been much better for the price.
B. Drivers were fine, calm, cool and courteous. At times it did feel like they were not interested though
C. Travel consultant was helpful

Overall the trip was good, could have been much better if the stays were managed better. Had a feeling that the hotel's didn't care about us as we came through travel agents.
Apart from Pushkar and Jaisalmer, didn't feel a sense of being welcome anywhere.

The hotels were really difficult to deal with. They looked surprised about our concerns that the room has issues and treated us like we are supposed to be okay with everything.

The only driver liked was Sudep from Havelock. Very friendly and very humble. The worst was from Neil who was an old man mostly a worker for the original driver. Very abusive and cursed us for our trip.

Sweety was the travel consultant. No objection with her service and she was on the face with regards to information.

The first day, in Port Blair, the hotel Bay Walk provided us with a bad room and it took some back and forth with the hotel manager and Lazy Yatra to get us a decent room. After this we were supposed to visit the cellular jail, then spend time a relaxed and quiet evening at Corbyn's Cove beach and then see the Lights and sounds show at cellular jail at 7:30PM. Lazy Yatra booked us tickets for the 5:30PM show and then kept pushing us to accept this until we assertively told them to back off and stick with the original itinerary and provide me tickets for the originally planned show timings itself. The rest of the days at Havelock and Neil islands were good. When we came back to Port Blair for the last leg of our holiday we had to stay at the same hotel Bay Walk. While checking out the first time we had specifically asked the hotel to make sure that they provide us good rooms for our next stay at the hotel on the 7th and 8th day. When we checked in they kept saying that they had reserved a better room for us this time. The room decent but, as we realised in the next half and hour, the AC of this room was faulty and did not cool. The next 3-4 hours were spent again doing back and forth with the hotel manager and the Lazy Yatra team who did not provide any solution this time but just kept saying that they can't do anything as it will take time for the hotel to repair the AC and that we have to manage till then. After some time they even stopped picking our calls, Overall I would say that the hotel management is not good and at the same time Lazy Yatra is good till everything is going well. As soon as things start going south they will not be able to help you.

The drivers should not mislead the clients regarding expenses in tourist places, we will be unknown to those places hence we take help of travel agency. Kindly advise ur drivers not to loot money from tourists henceforth, like what happened with us.
Anyways overall experience with lazy yatra was satisfactory.

Hotel stay in Leh was awesome, Nature boutique was also good but didn't like hotel The dunes in Nubra, food was not good there neither the facilities. Not very much happy with the drivers, he been punctual in term of site visiting but we were expecting someone who have good knowledge about current scenario at place. Last day we had to cancel the Pangong trip, if we would have known about the long route in advance we would have never gone half way. Shefali as Travel agent has been very helpful in initial days when making the booking, very prompt in sending the details required. But if she would have called and tried to know the trip status in beginning it would have been better. Maybe will book again with Lazy yatra. Overall Rating i would give 3 out of 5.

I request you to please write a review based on your trip with us
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How was your stay in hotels and food there?
Hotel hawizz was not good.. bf always delayed

How was the driver with sight seeing and every thing?
Drivers were good but they had multiple pick up and drop from different people

How was Shefali as your travel agent with your package?
She was really good

If you got a chance would be again book with Lazyatra ?
Need to think

and a one line review for your whole trip in combine.
Ok ok kind off